Contact Us

Thank you for visiting the customer care page! We want every one of our customers to be completely satisfied with their purchase. Check out the FAQ Page and if you are unable to find an answer there, feel free to get in touch with us about any product inquiries or for after sales support.

We work hard to get to every message and will answer your questions as quickly as possible. We appreciate your patience and support during this time. If for any reason you do not hear back within a couple days, please resend the message. Note: product and order questions should be sent through this form and not through social media platforms. 

Email: support@ridgeropes.com

*Responses are sent during normal business hours (Monday – Friday 9am to 5pm EST)

PRESS AND BUSINESS INQUIRIES

For all other inquires besides customer support, please use the communication channel below. This includes press, collaborations, business-related queries, and ambassador opportunities. If you are ordering larger quantities of ropes for classes, gyms, or programs, please use this channel as well: 

Email: info@ridgeropes.com

*Responses are sent during normal business hours (Monday – Friday 9am to 5pm EST)